Terms and Conditions
By continuing to view and use this website, you are agreeing to the following Terms and Conditions:
You must be of legal drinking age in the jurisdiction from which you are accessing this website to use this website. In Ontario, the legal drinking age is a minimum of 19 years of age.
You accept that errors and omissions in the information provided by Wilco Fine Beverage may exist. It is your responsibility to ensure that all information, products or services provided by Wilco Fine Beverage, that you choose to use, meets your needs, and you use all information, products and services at your own risk. We do not guarantee and are not liable for the accuracy of the information we provide or the suitability of our products. The information, products and services available through this website may change without notice.
The content on this website is copyright © 2023 Wilco Fine Beverage.
Purchases
Wilco Fine Beverage does not sell alcohol directly. As a licensed agent in Ontario, Wilco Fine Beverage is permitted to facilitate the sale of alcohol to individuals and licensees through the LCBO on behalf of a manufacturer.
Wilco Fine Beverage only accepts orders for alcoholic beverages from individuals who are 19 years old or older. Alcoholic beverages purchased from Wilco Fine Beverage are only delivered in Ontario and can only be delivered to licensee holders or non-licensee holders in a residence or private place. Alcoholic beverages cannot be delivered to, or accepted by, anyone under 19 years of age or who is, or appears to be, intoxicated. Government-issued identification, which shows the customer’s photograph and date of birth, may be required. Alcoholic beverages delivered to non-licensee holders are for personal consumption only and are not for resale.
The price per bottle/case listed on the website includes the LCBO price and an agency fee. When applicable, the cost for delivery (including HST) and a refundable bottle deposit will be added at checkout. The LCBO price is also available upon request. Prices and product availability is subject to change.
Wilco Fine Beverage accepts Visa, Mastercard, Amex, Discover, JCB, Union Pay, Visa Debit, Mastercard Debit, Apple Pay and Google Pay. Your credit card will be charged by Wilco Fine Beverage Limited.
Wilco Fine Beverage delivers via courier to most places in Ontario. We offer free shipping to customers in Toronto. For deliveries outside of Toronto, enter the postal code at checkout to see if delivery charges apply. When you sign up to receive our newsletter, new customers will receive a discount code for free shipping on their first order to any location to which we deliver in Ontario.
It is not possible to buy single bottles through this website. According to Ontario regulations, we are only permitted to offer wines and spirits by the case. However, you can choose from one of our pre-selected mixed cases.
Returns
Orders cannot be cancelled or refunded. All sales are final.
Corked wine will be replaced or refunded within six months of delivery. You will need to retain the bottle, wine and cork, along with proof of purchase to receive a replacement bottle (or refund if a replacement is not available).
If you receive an incorrect or damaged order, please notify us right away. A replacement (or a refund if a replacement is not available) will be provided within 14 days of delivery.
Wine Club Subscription:
By subscribing to the Wilco Fine Beverage Limited Wine Club, you agree to the following terms:
1. Eligibility & Delivery
- Age & Residency: You must be at least 19 years of age and a resident of Ontario. An adult (19+) must be present to sign for and receive the delivery.
- Delivery Schedule: Initial bundles are delivered within 2 weeks of subscribing. Subsequent delivery attempts occur between the 1st and 15th of each month.
- Shipping Fees: Delivery fees for addresses outside the Greater Toronto Area (GTA) are calculated at checkout.
2. Billing & Charges
- Initial Charge: Your credit card will be charged by Wilco Fine Beverage Limited for your first bundle immediately upon joining.
- Monthly Subscriptions: Active monthly members are billed between the 1st and 7th of each month for that month’s delivery.
- Quarterly Subscriptions: Active quarterly members are billed between the 1st and 7th of the first month of the quarter for that quarter’s delivery.
3. Cancellations, Pauses, & Changes
- Modifications: You may pause or cancel your subscription at any time prior to 11:59 PM EST on the last day of the month preceding your next scheduled delivery.
- To cancel or pause your membership, log into your account portal under “Manage Subscription” or email [Insert Contact Email]. You may restart your subscription at any time via your account portal.
- Company Modifications: Wilco Fine Beverage Limited reserves the right to modify these terms as necessary, or cancel subscriptions with 30 days’ written notice.
4. Returns & Refunds
- All sales are final. If your shipment arrives damaged or faulty, please contact customer support within 10 business days of delivery to request a replacement or refund.
- Customer Service Contact: info@wilcofinebeverage.com or +1.289.214.7845
5. Legal & Corporate Structure
- You are entering into this agreement directly with Wilco Fine Beverage Limited.
- Wilco Fine Beverage Limited reserves the right to assign or transfer this agreement, including customer account and payment authorization data, to a purchaser or successor of the business.
6. Privacy & Communications (CASL)
- Your personal information is handled in accordance with our [Privacy Policy Link].
- By subscribing, you consent to receive electronic communications, updates, and promotional offers from Wilco Fine Beverage Limited in compliance with Canadian Anti-Spam Legislation (CASL). You may unsubscribe from marketing emails at any time.
Questions, Concerns or Access:
If you have any questions or concerns regarding our Terms and Conditions or Privacy Policy, or if wish to remove your personal information from our site (other than data we are required to retain for legal purposes), please reach us at:
Wilco Fine Beverage Limited
PO Box 987
Beamsville, ON
L0R1B0
+1.289.214.7845
Any changes to our Terms and Conditions or Privacy Policies will be posted on this website.
Last updated on: June 5, 23