Questions about your order
Can you ship to a location outside of Ontario?
No, Wilco Fine Beverage cannot ship to locations outside of Ontario. As a licensed agent in Ontario, we are only permitted to ship to consumers and licensee holders within the province of Ontario.
What is included in the bottle price listed on the website?
The price per bottle/case listed on the website includes the LCBO price and an agency fee. Cost for delivery (including HST) for locations outside of the GTA, as well as a refundable bottle deposit, will be added at checkout. The LCBO price is available upon request. Prices are subject to change.
Does Wilco Fine Beverage sell alcohol directly?
No, Wilco Fine Beverage does not sell alcohol directly. As a licensed agent in Ontario, Wilco Fine Beverage is only permitted to facilitate the sale of alcohol to individuals and licensees on behalf of a manufacturer through the LCBO.
Can I purchase offline?
Yes, you can purchase offline. Please contact us directly at 289.214.7845 or by email.
Please include:
Product Name / Vintage / Number of Cases
Customer Name
Email address
Delivery address postal code (only accept ON postal codes)
Phone
Comments/Questions
How do I learn about new product releases, promotions or events?
To learn about new product releases, promotions and events, sign up to our newsletter here.
Who will charge my credit card?
Your credit card will be charged by Wilco Fine Beverage Limited.
What forms of payment can I use?
Wilco Fine Beverage accepts Visa, Mastercard and American Express.
When will I receive my order?
Orders within the GTA are typpically delivered within 3 – 5 days. Orders outside the GTA will typically be delivered between 1 – 2 weeks depending on location.
How much is my delivery?
Can I send wine or spirits as a gift?
Yes, you can send wine or spirits as a gift. There are two options – you can purchase a gift card or you can send any of our cases or mixed cases as a gift. Simply provide the address where you would like to have the case sent. Wilco Fine Beverage delivers via courier to most locations withing the province of Ontario.
Liquor cannot be delivered to or accepted by anyone under 19 years of age or who is or appears to be intoxicated. Government issued identification and including the customer’s photograph and date of birth may be required. Liquor can only be delivered to a residence or private place.
Can I buy a single bottle?
No, it is not possible to buy single bottles through this website. According to Ontario regulations, we are only permitted to offer wines and spirits by the case at this time.
Can I get wine or spirits delivered to my house?
Yes, you can get wine and spirits delivered to your house. Wilco Fine Beverage delivers via courier to most locations withing the province of Ontario. Products purchased from Wilco Fine Beverage are for personal consumption only and are not for resale.
Liquor cannot be delivered to, or accepted by, anyone under 19 years of age or who is, or appears to be, intoxicated. Government issued identification and including the customer’s photograph and date of birth may be required. Liquor can only be delivered to a residence or private place.
Questions about returns
What if I receive the incorrect or damaged order?
If you receive an incorrect or damaged order, please notify us right away. A replacement (or a refund if no replacement is available) will be provided within 14 days of delivery.
Can I return my purchase/cancel my order?
No, orders cannot be cancelled or refunded. All sales are final.
Questions about recommendations
What is the best spirit?
Determining the best spirit is a combination of evaluating intrinsic factors about the spirit combined with a consideration of the consumer’s personal taste, the occasion and the budget. At Wilco Fine Beverage we are experts in assessing the quality of spirits. Our portfolio only includes spirits that offer excellent quality and value – at all price points.
Would you like to receive a personalized recommendation directly from a certified sommelier and Master of Wine? Whether you are looking for the perfect gift or a treat for yourself, drop us a line. We are happy to help.
What is the best wine?
Determining the best wine is a combination of evaluating intrinsic factors about the wine combined with a consideration of the consumer’s personal taste, the occasion and the budget. At Wilco Fine Beverage we are experts in assessing wine quality. Our portfolio only includes wines that offer excellent quality and value – at all price points.
Would you like to receive a personalized recommendation directly from a certified sommelier and Master of Wine? Whether you are looking for the perfect gift or a treat for yourself, drop us a line. We are happy to help.
Questions about Masters of Wine
What is a Master of WIne?
A Master of Wine, or MW, is a beverage industry professional globally recognized for their exceptional wine business expertise. To become a member of the Institute of Master of Wine, each applicant must pass a rigorous 4-day exam and adhere to a code of conduct. The exam, which is only held once yearly, tests the candidate’s knowledge of wine theory and wine-tasting ability. Once an individual passes the exam, they must write a paper based on their original research. Since 1953, when the exam was first written in London, England, only 517 people have acquired the Master of Wine designation.
More information about Masters of Wine can be found here https://www.mastersofwine.org/